Today's challenging healthcare landscape--with its complex web of reimbursement systems, workforce challenges, and governmental regulations--requires a platform for addressing issues and trends. Savvy healthcare managers know how to integrate and deploy strategies to produce significant operational improvements and increase effectiveness throughout an entire healthcare enterprise. Healthcare Operations Management explores the core principles of effective organizational operations and explains how they can be used to tackle healthcare-specific challenges, such as gaps in quality of care. Through an integrated approach, the authors provide a basic understanding of operations management and share strategies for applying advanced process improvement programs, tools, and techniques in healthcare. This revised edition delves extensively into the role of technology in healthcare operations improvement, exploring the use and impact of digital approaches to care delivery and finance with an emphasis on big data and advanced analytics. Other new or updated topics include: Waste reduction and cost management in the US healthcare system Quality management factors contributing to improvement processes Tools and techniques for successfully deploying Lean Changes that extend the supply chain beyond the walls of the hospital or clinic Most chapters begin with a vignette showcasing a real-world example related to the chapter's concepts and conclude with discussion questions. Integrating content featured throughout the book, the final chapter outlines a model for continuous healthcare operations improvement that introduces an algorithm for choosing and applying the book's methods and strategies. The US healthcare system is filled with opportunities for significant operational improvements that can affect the delivery of patient care. With the tools and techniques presented in this book, current and future healthcare managers will be equipped to implement these enhancements--and achieve operational excellence.

Awarded second place in the 2017 AJN Book of the Year Awards in the Information Technology category. See how information technology intersects with health care! Health Informatics: An Interprofessional Approach, 2nd Edition prepares you for success in today's technology-filled healthcare practice. Concise coverage includes information systems and applications such as electronic health records, clinical decision support, telehealth, ePatients, and social media tools, as well as system implementation. New to this edition are topics including data science and analytics, mHealth, principles of project management, and contract negotiations. Written by expert informatics educators Ramona Nelson and Nancy Staggers, this edition enhances the book that won a 2013 American Journal of Nursing Book of the Year award! Experts from a wide range of health disciplines cover the latest on the interprofessional aspects of informatics - a key Quality and Safety Education for Nurses (QSEN) initiative and a growing specialty area in nursing. Case studies encourage higher-level thinking about how concepts apply to real-world nursing practice. Discussion questions challenge you to think critically and to visualize the future of health informatics. Objectives, key terms and an abstract at the beginning of each chapter provide an overview of what you will learn. Conclusion and Future Directions section at the end of each chapter describes how informatics will continue to evolve as healthcare moves to an interprofessional foundation. NEW! Updated chapters reflect the current and evolving practice of health informatics, using real-life healthcare examples to show how informatics applies to a wide range of topics and issues. NEW mHealth chapter discusses the use of mobile technology, a new method of health delivery - especially for urban or under-served populations - and describes the changing levels of responsibility for both patients and providers. NEW Data Science and Analytics in Healthcare chapter shows how Big Data - as well as analytics using data mining and knowledge discovery techniques - applies to healthcare. NEW Project Management Principles chapter discusses proven project management tools and techniques for coordinating all types of health informatics-related projects. NEW Contract Negotiations chapter describes strategic methods and tips for negotiating a contract with a healthcare IT vendor. NEW Legal Issues chapter explains how federal regulations and accreditation processes may impact the practice of health informatics. NEW HITECH Act chapter explains the regulations relating to health informatics in the Health Information Technology for Education and Clinical Health Act as well as the Meaningful Use and Medicare Access & CHIP Reauthorization Act of 2015.

Healthcare quality can be a daunting subject, with its maze of regulatory requirements and plethora of approaches. Introduction to Healthcare Quality Management makes the topic approachable. It explains the fundamental principles and techniques of quality management in sufficient depth for readers to begin applying them, at an introductory level that does not overwhelm them. This updated fourth edition includes a new chapter that addresses the problem of stalled or failed improvement projects. Many case examples are included in the chapter to illustrate common causes of project failures together with guidance for achieving success. It also discusses how measurement systems can reinforce and sustain performance improvement. The sidebars, definitions, and references sprinkled throughout the chapters have been updated and expanded. Concise summaries and relatable examples from clinical, operational, and administrative settings have also been included. This updated edition of Introduction to Healthcare Quality Management is an invaluable resource that helps readers understand and apply the many complex elements of quality management in healthcare.

Person-Centred Healthcare Research provides an innovative and novel approach to exploring a range of research designs and methodological approaches aimed at investigating person-centred healthcare practice within and across healthcare disciplines. With contributions from internationally renowned experts in the field, this engaging resource challenges existing research and development methodologies and their relevance to advancing person-centred knowledge generation, dissemination, translation, implementation and use. It also explores new developments in research methods and practices that open up new avenues for advancing the field of person-centred practice.

Healthcare is one field that remains a growing industry, according to the U.S. Bureau of Labor. As the youngest baby boomers continue to ascend in age, the need to employ qualified health care personnel to both prevent and treat medical issues increases. BLS suggests that there will be substantial growth of people in the healthcare field, from practitioners to operations personnel in administration and technology. Yet, many in the field struggle. This book provides relevant, pertinent, and focused information to aid a new or existing practice. The author, a well-respected international practice management consultant and medical practice coach, offers insights to revive a struggling practice. He provides frameworks, templates, and scripts that practices can immediately use.

Qualitative Metasynthesis presents a research method developed for upcycling and synthesis of qualitative primary studies, aimed at researchers within medicine and health sciences. This book demonstrates how and why qualitative metasynthesis can be a method for reuse and expansion of medical knowledge. It presents the principles of metasynthesis as a qualitative research method, so that the reader can assess whether this is a research strategy that fits the aim of their study. The author offers practical advice for conducting research using this methodology. The presentation is illustrated by a study carried out by the author and collaborators,　reflecting on real-life challenges and solutions as an example of meta-ethnography, one of the most frequently used strategies for qualitative metasynthesis. The author also looks at systematic reviews, a methodology developed within in the tradition of evidence-based medicine, discussing strengths, weaknesses and pitfalls of this methodology. Rooted in the interpretative paradigm, qualitative metasynthesis challenges several of the principles from the evidence-based medicine tradition, offering reflections on challenges when epistemologically very different methodologies intersect. This book should be considered essential reading for anyone carrying out qualitative research within the fields of medicine, health and social care.